Terms of service

Medical Advice Not Intended or Offered Information on this website, including product descriptions and content related to our clinic services, is not intended as medical advice. Always consult a qualified healthcare provider before starting a new skincare regimen or aesthetic treatment, and always patch-test a new product on a small area before wider use.

Missing or Stolen Packages (Marked Delivered) By placing an order on this website, you agree that neither the courier (Canada Post, UPS, or otherwise) nor Lips & Lines + can be held responsible for packages marked "Delivered" that are later stolen or go missing from your property. If this happens, please report it to your local police department and file a claim with your home or renter's insurance — Lips & Lines + is not able to issue a refund or reship the order in these cases.

Online Store Terms By using this site, you confirm that you are at least the age of majority in your province of residence, or that you have a parent or guardian's consent to use the site. You agree not to use our products or services for any unlawful purpose, and not to violate any laws in your jurisdiction while using the site.

Accuracy of Information We do our best to keep product, pricing, and availability information accurate and current, but occasional errors may occur. We reserve the right to correct any errors and to change or update information at any time without prior notice.

Products & Services Certain products or services (including limited-edition items and clinic appointments) may be available exclusively online or in person and may have limited quantities. We reserve the right to limit sales of any product or service to any person, geographic region, or jurisdiction.

Clinic Services Aesthetic and medical services booked through Lips & Lines + are provided by our Nurse Practitioner–led clinical team. Booking a service does not create a guarantee of specific results. Consultation is required before certain treatments, and eligibility is determined by our clinical team.

Third-Party Links Our site may link to third-party websites or content that is not owned or controlled by Lips & Lines +. We aren't responsible for the content, accuracy, or practices of any third-party sites.

Personal Information Your submission of personal information through the site is governed by our Privacy Policy.

Prohibited Uses You may not use this site to violate any law, infringe on anyone's intellectual property, harass or discriminate against others, submit false information, upload viruses or malicious code, or interfere with the security of the site.

Disclaimer & Limitation of Liability This site and everything on it is provided "as is" without warranties of any kind. Lips & Lines + is not liable for any indirect, incidental, or consequential damages arising from your use of the site or products purchased through it.

Governing Law These Terms of Service are governed by the laws of the Province of Ontario, Canada.

Changes to These Terms We may update these Terms of Service from time to time by posting changes to this page. Continued use of the site after changes are posted means you accept the updated terms.

Contact Information Questions about these Terms of Service can be sent to lipsandlinesplus@gmail.com or (647) 893-5477.